CrusaderSterling Pensions

Benefit Administration

The following Benefit withdrawal modes are the various ways contributions received into RSA/Retiree accounts and Legacy/Gratuity funds can be accessed by our clients.

All valid requests are processed based on the payment type due to the RSA holder at any particular time as defined by the Regulations governing the administration of the Terminal Benefits issued by the National Pensions Commission (PENCOM).

The documents required for each of these applications are provided below and can be submitted at any of our regional offices. SMS and phone calls will be made to the Client intimating him/her on the progress recorded. The Nominated Bank accounts will be credited once approvals are received from the National Pension Commission. 

On average, the entire process should not exceed 12 working days.

Enbloc Withdrawal

Enbloc benefit payment means the entire fund in the retiree’s RSA is paid to the Contributor. The retiree eligible for Enbloc must have attained 50 years and must have a maximum amount of N550,000 or less in his account.

Key documents required are:

25%/ Loss Of Job

The loss of Job or 25% benefit withdrawal cover contributors whose employment have been terminated and are unable to secure another job four months after the loss. Contributors eligible for this payment type however must be less than 50 years.

Documents required are:

Lump-Sum/Programmed WIthdrawal.

This is the benefit due to the retiree on retirement. 

The retiree’s age at retirement, final salary, sex and RSA balance are variables inputted in the PENCOM template to determine the lump-sum and the monthly programmed withdrawal that will be paid to the retiree once the application is approved.

A retiree opting for annuity will furnish their chosen Insurance Company with copies of the template and these details will be used to compute the premium and annuity that will be paid to the annuitant.

Documents required are:

Death Benefits

This Benefit Payment type can only be accessed by the Estate of the deceased contributor. Documents required will vary according to the sectors where the contributors worked.

For deceased contributors who died in active service, the Estate of the deceased contributor is entitled to the Group Life Insurance benefits as mandated by Law. This could be paid directly to RSA of the deceased contributor or to the account supplied by the estate of the deceased contributor. The value is three (3) times the annual total emolument of the deceased contributor’s

Key documents required are:


These benefit payment types are schemes managed by some Organisations prior to the enactment of the Pension Reform Act 2014.

It is typically paid to employees when out of active service.

Documents required to process are:

Voluntary Contribution

Documents required to process voluntary contributions are;


National Social Insurance Trust Fund (NSITF) was a Pre-Act scheme that was contributory. The scheme was stopped by the FGN on the commencement of the Pension Reform Act (2014). Contributors could apply to have their previous NSITF contributions credited to their RSA via their PFAs.

Contributors eligible for these benefits must:

Missing Person’s Payment

There are grounds for this benefit claim by the Next of Kin of the RSA holder, usually, it is in a case where the contributor is declared missing and has not been found for one year or more.

The documents the Next of Kin must provide includes:

Medical Grounds Payment

This is when medical complications forces RSA holders to retire from employment. There must be certified medical reports from a federal medical facility supporting their claim and attested to by employers.

Documents required to process this mode of withdrawal includes:

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